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A Business in a Box for SMB
3Com is announcing the availability of the Voice Ready Starter Kit, a complete turnkey voice and network solution that addresses the growing needs of the small enterprise. The Voice Ready Starter Kit integrates three essential elements - wired infrastructure (including Gigabit Ethernet), a complete, application-rich IP telephony solution (with a Gigabit phone), and a managed wireless infrastructure - into a complete single offer positioned for the 20 user and under organization. 3Com is one of the only vendors in the marketplace to offer all of these market-leading components together for SMBs, along with complete testing of the components, so customers can be assured of interoperability. Positioned as a "base package" the customer adds phones (desktop, wireless, soft phones, third-party), access points, and voice applications to meet the needs of the growing organization, making the Voice Ready Starter Kit one of the most scalable, flexible and application-rich solutions available to small businesses today.
Overview
Small Enterprises at the crossroads...
Faced with increasing competition, an aging network and telephony infrastructure, the drive to keep costs down and the need to make employees more productive, small enterprises are seeking technology solutions that allow them to address one or more of the following key areas:
Simplifying an Overly Complicated Network Infrastructure
For a small business, the emphasis is on producing the product or delivering the service, not on the underlying technology. Therefore, many SMBs are seeking to simplify their network, standardizing on a single vendor platform that can deliver the critical services necessary to keep the business running. This also involves the convergence of the voice and data network onto a single unified network. One network, easy to manage. Moreover, they are looking for solutions that enable rapid, in house changes without a lot of technical know how, so the business owner can quickly perform basic system management.
Integration with Existing Applications/Devices
SMBs have an array of existing business applications and devices, such as point of sale equipment (wired or wireless), intercoms, overhead paging, contact closures (door phones), voice messaging systems, music on hold, call recording devices, and more. Many of these applications need to work - and work well - from day one so workflow and revenue are not lost during a transition. To SMBs, these small applications and devices are the lifeblood of the business and therefore paramount that a new technology solution integrate well.
Scalability
As the organization grows, businesses need assurance that the infrastructure will grow along with it. Does the voice messaging have adequate "ports" to handle future auto attendants and the expansion of voice messaging needs? Will the wireless network support an ever growing number of wireless devices? Will the network backbone handle the bandwidth needs of the organization. Flexibility and scalability are key components of a small business technology solution.
Future Proofing (Investment Protection)
The technology solution must include all the relevant, market-confirmed protocols. This includes Gigabit Ethernet, Session Initiation Protocol (SIP) for integration of third-party applications, devices and services, Power over Ethernet (PoE), wireless security, auto Quality of Service (QoS) and more. A technology solution purchased today needs to be relevant well into the future.
Enabling New and More Powerful Applications
A new technology solution should not just be a like-for-like "swap," replacing one technology with another. The new technology must be an enabler, allowing the organization to add applications that solve business problems. For example, a car dealership with a managed switch and access points can offer "Internet while you wait," increasing customer satisfaction and providing a distinct advantage over the competition. As well, the customer can add wireless phones for sales/service employees operating off the same infrastructure. An organization with IP telephony driving the call center can streamline communications for an inside sales group or a help desk, presenting a more polished and professional business identity to the customer.
Interoperability/Unified Architecture
With a variety of technology in the marketplace, SMBs are caught between wanting to upgrade to take advantage of productivity enhancing applications and giving up the security of having a solution that they know "works" today. Sourcing the components from a single vendor that stands behind all the various components - voice, network, wireless, applications - gives assurance to the SMB that the solution will work correctly, out of the box.
The Solution: 3Com Voice Ready Starter Kit
Package Includes:
3Com NBX V3000 Analog (1)
3Com Unified Gigabit Wireless Switch (1)
3103 Manager Phone (1)
7760 Access Points (2)
15 FREE Device Licenses for Phones
MSRP $4,995.00 » Back to Top |
